Join a life saving crew

The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.

As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.

JOB TITLE: Retail Assistant

DEPARTMENT: Retail

REPORTING TO: Shop Manager

SALARY: £13,104 

CONTRACT: Permanent

WORKING HOURS: 21 hours

Main Duties & Responsibilities:

• Maximise sales and profits ensuring weekly targets are met
• Maximise the shops opening hours and ensure the shop is open and managed by the shop team in the Managers absence
• Act as a role model for volunteers ensuring quality of training and the Charity's standards are met
• Provide a great customer service and donor experience which attracts new supporters every day
• Ensure high standards of cleanliness, display and merchandising are met
• Ensure the Health & Safety of your colleagues and customers

PERSON SPECIFICATION

Experience

• Previously worked on an EPOS system

• Experience of working with volunteers

• Knowledge of Gift Aid procedures

• Knowledge of Health & Safety

Skills

• A good standard of numeracy and literacy

• IT Literate

• Cash handling experience

• Communicate effectively across a multi-site organisation.

• Strong organisational skills

• Pro-active team member

Personal Attributes / Abilities

• Ability to manage time with conflicting priorities

• Open, adaptable, honest and reliable

• Flexible approach to meet the demands of the Charity

• Enthusiastic and motivated to deliver excellent service

• Ability to be standing/walking during working hours

• Ability to lift and move heavy items including furniture in our Furniture shops